Shipping & Delivery
At Blithloom, we want your order — and your pet's new goodies — to arrive as quickly and safely as possible. Here's everything you need to know about our shipping process.
Order Processing
All orders are processed within 1-2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day. You'll receive a confirmation email with your tracking information once your order has shipped.
International Shipping
We ship to most countries worldwide! International orders are shipped via tracked courier services.
| Region | Estimated Delivery | Cost |
|---|---|---|
| Asia Pacific | 7–10 business days | Displayed at checkout |
| Europe | 10–14 business days | Displayed at checkout |
| Rest of World | 10–21 business days | Displayed at checkout |
Please note: International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping fees.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery in real time. If you haven't received your tracking information within 3 business days of placing your order, please contact us.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please reach out to us within 48 hours of the expected delivery date. We'll work quickly to resolve the issue and make sure your pet gets what they need.
Questions?
Our team is happy to help! Contact us anytime and we'll respond within 24 hours. 🐾